Job title: Business Intelligence Engineer
Job description: THE DESCRIPTION
Job Description – We are looking for an exceptional Business Intelligence Engineer (BIE) to join us on the COGO Customer Service team. This role requires someone with deep technical experience, excellent leadership skills, exceptional business acumen, and the breadth to work directly with the Product, Machine Learning, Operations, Finance and Software Development teams. The successful candidate will be self-reliant and comfortable with ambiguity, with great attention to detail and a proven ability to work in a fast-paced and ever-changing environment. The main responsibilities include-
Provide business information that contributes to the improvement of our defect measures and customer satisfaction across Amazon India and other business units
Retrieve and aggregate data from multiple sources into a digestible and actionable format to drive change through new analytics and ML initiatives
Work closely with the sales and software team to create data pipelines to support the design, implementation and deployment of ML models in production
Collaborate with functional, business and technology leaders to deliver analytical solutions that address customer and partner issues, to create scalable decision support tools, and to automate the generation of analytical reports and information
· Support program, product, ML and other cross-functional teams in the execution of analytical initiatives.
· Define, document and submit requirements for system changes, supported by a business case and impact analysis.
Evaluate, process and analyze customer data with a variety of tools to reveal the information it contains
Work with the program and product team to use the information to drive the customer experience
Develop relevant and defensible metrics and KPIs that drive and monitor business strategy
Define and develop dashboards and visualization of key indicators and KPIs
· Bachelor’s degree in mathematics, finance, statistics or a related discipline.
More than 5 years of professional experience in analysis, machine learning, software development or related fields
Existing knowledge of the AWS platform and services such as S3, Redshift, DataLakes, ETL
Proficiency in SQL, C ++, Java, databases
Demonstrated ability to work effectively with data engineers and BI engineers to extract the right data sources efficiently and accurately
Practical experience in the regular management of complex and diverse data sources
· Attention to detail and ability to solve unstructured problems.
· Excellent oral and written communication skills, including the ability to communicate effectively with technical and non-technical stakeholders.
Experience visualizing data using Tableau, Quicksight, Qlik, MicroStrategy, PowerBI or similar tools
Ability to take complex business problems and translate them into clear and precise results
Demonstrated analytical and quantitative skills and the ability to use concrete data and metrics to support assumptions, develop business cases and complete cause / analysis
Experience in e-commerce / online businesses
· Master’s degree, MBA or equivalent experience in computer science, information systems or a related business field.
Ability to manage multiple competing priorities simultaneously and bring projects to fruition
Experience developing Python applications in a production environment
Experience building and maintaining data pipelines and warehouses for ML systems
· Experience in modeling techniques and methods.
Location: Bangalore, Karnataka
Job date: Thu, 21 Oct 2021 06:52:10 GMT
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