Job title: Customer Support Executive
Company: Bright Info Solution
Job description:
- Manage incoming calls
- Identify and assess customer needs to achieve satisfaction
- Build lasting and trusting relationships with client accounts through open and interactive communication
- Provide accurate, valid and complete information using the right methods / tools
- Deal with customer complaints, provide appropriate solutions and alternatives within the allotted time; follow-up to ensure resolution
- Maintain records of customer interactions, process customer accounts and classify documents
- Follow communication procedures, guidelines and policies
Excellent customer service skills<br> <br> - Good knowledge of relevant computer programs and telephone systems<br> <br> - Fluency in English and Hindi / Telugu (all)<br> <br> Job type: Full time<br> <br> Salary: Up to 15,000.00 to 20,000.00<br> <br> <b>Calendar:</b> <ul> <li>Day shift / Night shift (optional)</li> </ul> Additional salary: <ul> <li>Performance bonus</li> <li>Annual bonus</li> </ul> Call / WhatsApp RH Surya 8571958501<br> <br> <b>Other details</b>
Expected salary:
Location: Hyderabad, Telangana – Andhra Pradesh
Job date: Fri, 22 Oct 2021 07:55:03 GMT
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