Monday, July 4

hiring for Analyst

Job title: hiring for Analyst

Company: Ciena India

Job description: Since 1992, Ciena has been driven by a relentless quest for network innovation. We believe in a network that is getting smarter, more agile and more responsive every day. This means that when you interact digitally in your world – pick up the phone, broadcast a video, text a friend or loved one, your interactions are enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.


Responsible for

  • Development of dashboards reflecting the main trends and indicators of Ciena’s service activity
  • Understand and document business requirements and help with the solution
  • Maintenance of existing SharePoint Power BI reports / dashboards / sites
  • Assist in the design and development of workflow automation (secondary)



  • Support reporting of operational and other metrics for global service support and sales organization, giving clear visibility to executives / management on performance against KPIs
  • Development and maintenance of dashboards and reports
  • Carry out case studies and analysis on specific business issues
  • Understand how existing business processes work and define / identify respective KPIs or metrics to track performance
  • Identify and provide root cause analysis of key trends in the Global Services & Support organization
    Automating <ul> <li>Develops workflow automation applications by customizing workflow tasks and process behaviors, using Power App / Flows, SharePoint, RPA s</li> <li>Participate in project planning sessions to analyze requirements and design systems.  Demonstrate knowledge of the architecture and relevant information systems</li> <li>Design and develop, manage site content and capabilities, and help ensure the day-to-day maintenance of SharePoint sites</li> <li>Interface with a variety of internal functions when needed to troubleshoot issues</li> <li>Identify and implement process improvements</li> </ul>        DESIRED SKILLS & CHARACTERISTICS <ul> <li>Self-motivated, must be able to work independently to prioritize activities and define functional goals / objectives</li> <li>Able to work well both in a team and independently</li> <li>Excellent interpersonal, communication, problem solving, analytical and customer orientation skills to facilitate strong relationships with stakeholders and customers</li> <li>Able to prioritize and manage multiple tasks simultaneously</li> <li>Able to coordinate and / or lead other team members to achieve expected business results</li> <li>Strong commitment to on-time delivery</li> <li>Attention to detail to ensure completeness and accuracy of data</li> <li>Comfortable working in a global organization, given global time zones</li> <li>Good project management skills with an emphasis on follow-up to project completion</li> <li>Must have computer skills and a good command of MS Office Excel, Word, PowerPoint Outlook</li> </ul>  <b>EDUCATION EXPERIENCE</b> <ul> <li>4-7 years of experience</li> <li>Degree in finance, business, engineering or equivalent</li> <li>Experience on Power BI, SQL, Power Apps / Flux, Alteryx, Automation Anywhere (RPA), SharePoint Development</li> <li>Advance Excel is essential</li> <li>Experience as a Business Analyst would be a plus</li> </ul>    About Ciena<br> Ciena is a network strategy and technology company that is passionate about providing you and our customers with an experience that is as rewarding as the bottom line.  We attract the best and the brightest with exceptional talent, motivation and the right attitude to contribute to our success.  Our culture balances openness and informality with professionalism and trust and is built on the foundation of our core values: customer first, integrity, speed, innovation and great people.  Ciena allows everyone to have a voice and a network that supports them while discovering their passion and purpose.  We trust every individual to do what they can to reach their full potential and make an impact on the business, anytime, anywhere in the world.  Thanks to Ciena's highly innovative and forward-thinking business practices, we reward people who push the boundaries.  Unleash your potential at Ciena!<br> Be you Ciena<br> As part of our commitment to diversity and inclusion, we aim to foster an environment that values ​​and respects each other's strengths, perspectives, ideas and ability to meet the needs of our clients at scale. global.  Ciena values ​​the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, sex, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law.  We do not tolerate any form of discrimination.  Ciena is also committed to all fair employment practices regarding citizenship and immigration status.  If you are contacted regarding a job offer, you must notify Ciena in a timely manner of the specific accommodations required for you to be assessed in a fair and equitable manner.  We don't charge any fees for employment and the same goes for the recruiting partners we work with.  Additionally, we do not require any refundable security deposits to be paid into bank accounts for employment purposes.  We ask applicants to beware of misleading communications and not to pay any fees / deposits to individuals / agencies / job portals under the guise of attending the Ciena interview process or looking for employment with us.,<br> <br> <b>Other details</b>

Expected salary:

Location: Gurgaon, Haryana

Job date: Fri, 22 Oct 2021 07:55:02 GMT

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