Job title: Hiring for HC and Insurance Operations Sr. Representative
Company: NTT Global Delivery Services Limited
Job description: Hiring for HC & Insurance Operations Senior Rep.
NTT DATA Services strives to hire exceptional, innovative and passionate people who want to grow with us. If you want to be part of an inclusive, adaptable and forward-thinking organization, apply now.
We are currently looking for a Senior HC & Insurance Operations Representative to join our team in Coimbatore, Tamil N du (IN-TN), India (IN).
In this role, you will be responsible for process member registration and modification forms, including data entry. Verification of the proper execution of the registration and change documentation. Request and verify the information needed to expedite registration. Ensure accurate and timely completion of transactions to meet or exceed customer SLAs Process daily registrants’ invoices and reconciliation of premiums for members. Organize and accomplish tasks according to assigned priorities. Develop and maintain a solid working knowledge of the Medicare industry and all products, services and processes performed by the team Resolve complex situations by following pre-established guidelines. 0 -1 year experience in any healthcare BPO. Excellent communication skills (verbal and written) and customer service. Able to work independently; strong analytical skills. Attention to detail; organizational and multi-tasking ability. Ability to make decisions. Computer skills required: Must have experience in data entry and word processing, have working knowledge of MS Office applications and understand how to navigate web applications. Demonstrate strong reading and writing comprehension skills. Cognitive skills include language, basic math skills, reasoning ability, and verbal communication skills. Ability to work in a team environment. ** The availability of the required schedule for this position is Monday to Friday 6:00 p.m. to 4:00 a.m. IST. Shift schedules can be changed according to customer requirements. Additionally, resources may have to work overtime and work according to basic weekend business needs.
About NTT DATA services
NTT DATA Services is a global provider of business and IT services specializing in digital, cloud and automation through a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, an 85% partner of the Fortune 100.
Job segment: Consulting, Data entry, Technology, Administrative,
Location: Coimbatore, Tamil Nadu
Job date: Wed, 06 Oct 2021 07:55:20 GMT
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