Wednesday, October 27

ITSM Track Associate Specialist

Job title: ITSM Track Associate Specialist


Job description: Profession

ServiceNow Sr Developer (5-7 years)

Must have experience

Experienced in implementing ITSM solution using industry best practices

Hands-on development experience of ServiceNow scripts like business rule, script inclusion, remediation script workflows, UI action, UI policy, client scripts, inbound emails

Good experience with Service Portal and creating widgets

Very good experience of integration based on REST and SOAP, scripted creation of REST and SOAP APIs

Knowledge of authentication via Auth 2.0, certificates and Mid Server

Implementation of the ServiceNow project in a separate instance per domain

· Experienced in implementing ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.

Good knowledge of MID Server installation and management

Experience developing custom applications

Experience with LDAP / Active Directory / SSO implementation

Experience implementing orchestration use cases

Good to have experience

Knowledge of Flow Designer, Integration Hub

Work on discovery, service mapping, event management


Experience working on performance analysis

· Design and modification of the ServiceNow service portal.

Review existing configuration and provide best practice recommendations in line with the OEM

· Excellent knowledge of ServiceNow best practices and ongoing knowledge of the latest ServiceNow features.

Experience with HTML coding and Jelly script highly preferred

Academic and professional experience


More than 3 years of experience with ServiceNow required

More than 5 years of experience in the IT industry required


Certified system administrator

CIS-ITSM, Certified Application Developer

· ITIL Foundations certification is preferred.

· Bachelor’s degree or equivalent combination of education and experience.

Expected salary:

Location: Noida, Uttar Pradesh

Job date: Thu, 30 Sep 2021 06:05:55 GMT

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