Sunday, August 14

ITSM Track Associate Specialist

Job title: ITSM Track Associate Specialist


Job description: job description

We are looking for ServiceNow Integration Leads with over 5 years of relevant experience in configuring, customizing, developing and administering ServiceNow with at least 2 years as a lead.

You will be responsible for translating business needs into technical requirements, designing an end-to-end solution, and leading development. Your solutions should align with business goals and objectives and meet all quality and compliance requirements.


  • Pilot business solutions from creation to implementation, facilitate and support deployment and improvements
  • Lead the configuration and customization of ServiceNow instances
  • Design and modification of the ServiceNow service portal
  • Develop ServiceNow software solutions using JavaScript, Jelly, one or more web services, MYSQL, XML, HTML and CSS
  • Understand the workflow editor and design workflows for various modules / catalogs
  • Design and edit ServiceNow forms, workflows, scripts, transformation maps, service maps, web services, inbound email actions, SLAs and more.
  • Advise, design and configure integration solutions between ServiceNow and other systems
  • Review existing configuration and provide best practice recommendations in line with the OEM

Terms & Conditions

  • More than 5 years of experience with ServiceNow required
  • 2+ years of experience with Java Script required
  • Certification as a Certified ServiceNow System Administration and / or Implementation Specialist
  • Experience working and managing multiple sets of updates and coordinating their promotion.
  • In-depth understanding of ITIL frameworks and processes such as incident, issue, change, and request fulfillment.
  • ITIL Foundations certification preferred.


  • Bachelor’s degree or equivalent combination of education and experience.

Expected salary:

Location: Mumbai, Maharashtra – Pune, Maharashtra

Job date: Tue, 28 Sep 2021 07:54:38 GMT

Apply for the job now!

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