Job title: Process Associate – Content Moderation- English
Job description: With a startup spirit and over 90,000 curious and courageous minds, we have the expertise to go in-depth with the world’s biggest brands – and we’re having fun doing it. Now we call on all of you who break the rules and take risks who see the world differently and are bold enough to reinvent it. Come, transform with us.
We are launching a call for applications for the position of Process Associate, Content Moderation
We are looking for someone with a strong work ethic and the ability to work well both independently and in the context of a larger team-oriented environment.
Autonomous person, intellectually curious and creative, comfortable operating in a dynamic and fast-paced environment
- Provide resolution to maintain quality standards
- Review content and provide resolution based on prescribed guidelines
- Recognize trends and patterns and raise issues in a timely manner
- Provide information to help improve user support
- Maintain a thorough understanding of processes and policies
- Provide excellent customer service to our customers
The qualifications we are looking for in you<br> <b>Minimum qualifications</b> <ul> <li>Any graduate (PG an additional benefit)</li> <li>Freshers are eligible</li> <li>Fluent English</li> </ul> <b>Preferred diplomas</b> <ul> <li>Effective survey skills and analysis / comprehension skills</li> <li>Problem-solving skills with a customer-centric approach</li> <li>Must be able to work flexible hours (including weekend shift work)</li> </ul> Genpact is an equal opportunity employer and considers applicants for all positions regardless of race, color, religion or belief, sex, age, national origin, citizenship status, d marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer orientation and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn and YouTube.
Location: Hyderabad, Telangana
Job date: Thu, 30 Sep 2021 07:47:27 GMT
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