Thursday, January 20

Process Developer – RPA Support Engineer

Job title: Process Developer – RPA Support Engineer

Company: Genpact

Job description: Process Developer – RPA Support Engineer

We are looking for an RPA Support, whose objective is to support the management from an operational, analytical and tactical point of view, by handling stakeholder requests, resolving team questions, auditing and controlling different activities of the colleagues in the operations room, as well as running reports, maintaining records and leading continuous improvement initiatives.
Responsibilities

Resolve the issue and provide a fix or workaround
Track and monitor SLAs for governance and control
Ensure that support SLAs are respected
Call the L3 and / or RPA tool supplier as needed
Coordinate with customer operations and IT to test and deploy fixes
Certified in the UI path
The qualifications we are looking for in you
Minimum qualifications

Excellent experience in RPA support in the UI path
Good communication skills, fluency in Portuguese and English
Experience in problem solving and design
Certified in UiPath
Preferred diplomas
. Experience in the field of insurance,

Other details

Expected salary:

Location: Noida, Uttar Pradesh

Job date: Sun, 24 Oct 2021 05:07:14 GMT

Apply for the job now!


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