Saturday, November 27

Salesforce Administrator

Job title: Salesforce Administrator

Company: Uber

Job description: This role will work within the administrator part of the IT Eng – Business Applications team at Uber. The Business Applications team works with business partners across Uber (including Uber Eats, Uber Freight, and various support and security teams) to support and develop business processes on the Salesforce.com platform. We strive to empower Uber people to be more productive and efficient through our solutions, service delivery and innovation.

What you will do:

Use an operational ticketing queue to resolve user requests / issues including: manage security, users, roles, profiles, groups, queues, and other Salesforce configuration options .com if necessary.

Prepare the data files and upload the data to Salesforce.com using the data loader.

Configure third-party tools such as DocuSign, Groove, and NewVoiceMedia.

Create reports in Salesforce.com to meet operational requirements, including maintaining a standard set of queries / reports to meet requirements; validate queries / reports created by others in the organization and assist in data interpretation.

Testing and quality control of enhancements / changes to SFDC deployment using SF.com sandbox.

Train / support end users in the use of the SFDC application.

What you will need:

BA / BS degree in an IT discipline, or equivalent relevant experience.

Certified Salesforce Administrator (ADM 201) required and Certified Salesforce Advanced Administrator (ADM 301) an asset

More than 5 years of experience in SFDC administration.

Knowledge of SFDC configuration including use of data loader and third party tools.

Extensive experience migrating data to SFDC for objects including but not limited to accounts, contacts, cases, leads, opportunities, and custom objects

Experience on SFDC business workflow (different entities like Opportunity, Leads, Account, Assets etc.).

Understanding of the functionality of the Partner Portal for SFDC.

Bonus points if

Ability to work both independently and collaboratively in a fast paced environment.

Excellent written and verbal communication skills.

Excellent analytical, mathematical and creative problem-solving skills

Be more dynamic and motivated to have an impact

Other SFDC certifications (Advanced Administrator, Platform App Builder, Cloud certifications) are a plus.

About the team

The mission of the Business Applications team is to empower Uber staff to be more productive and efficient through our technical solutions, service delivery and innovation. Our team supports the sales and community operations teams within Uber Eats, Uber Freight, and Uber for Business. We are also supporting the Uber Law Enforcement Response Team to improve the safety of passengers / drivers around the world. Our team invests in innovation, expansion of new business lines and integration with external and internal systems

At Uber, we create opportunity by setting the world in motion. We take on big issues to help drivers, passengers, delivery partners and eaters get to over 10,000 cities around the world.

We welcome people from all walks of life who are looking for the opportunity to help build a future where everyone and everything can evolve independently. If you have the curiosity, the passion and the spirit of collaboration, work with us and move the world forward, together.

Expected salary:

Location: Hyderabad, Telangana

Job date: Wed, 24 Nov 2021 00:03:55 GMT

Apply for the job now!


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