Thursday, January 20

Senior Technical Support Application

Job title: Senior Technical Support Application

Company: Cipla

Job description: Division

Computer science


Computer science

Type of employment


Objective of the position

Lead business partnership with Integrated Product Development (IPD) for Business Intelligence / Analytics / Project Management initiatives. Evaluate various technologies that would help IPD to quickly analyze data solutions. Support the implementation of the analytics strategy by working with business leaders for data analytics, predictive analytics and associated solution delivery planned for IPD. Qualify the technologies available on the market, work with the supplier to perform the POC, ensure the rapid implementation of the solution. Work with internal and external team to foster excellence in data analysis expected in IPD labs. Manage projects in accordance with the agreed SLA.


Automations and simplifications of data using various reporting tools, Business Intelligence platforms, etc.

Assessment data generated by various people, systems in IPD. Work with data and understand potential areas to use that data more meaningfully using Business Intelligence / Data Analytics tools.

Project planning, budgeting, forecasting and analysis

Management of suppliers

Assessment of new technologies

Support internal stakeholders for the solutions implemented

Teaching diploma

University degree, Computer science certification course

Relevant work experience

  • 3-6 years of hands-on experience in IT, particularly in analytics and visualization tools, primarily Spotfire, is a must.
  • Understanding databases (SQL, Oracle, Big Data Management) is crucial.
  • Tableau, SAP BO, Power BI experience is an asset.
  • Having a business understanding and experience in pharmaceuticals as well as experience in project management will be added benefits.

Skills / Competencies

Communication skills (clarity of thought, comprehension)

Likely growth potential

Job / Product / Technical knowledge / Knowledge of the pharmaceutical field

Presentation and interpersonal skills (if applicable)

Management or people management skills

Security awareness (if applicable)

Relevance of previous experience

Ability to understand, analyze and solve problems

Productivity and results orientation (if applicable)


Qualification assembly

Sales momentum (if applicable)

Personality traits (individualist / team player, oral, level of maturity, etc.)



Shift hours

Expected salary:

Location: Mumbai, Maharashtra

Job date: Thu, 30 Sep 2021 07:48:39 GMT

Apply for the job now!

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