Job title: Service Delivery Officer-RL-Emerging Market (RL-EM)-Branch Operations
Company: Kotak Mahindra Bank
Job description: Job description:
ROLE OF EMPLOYMENT:
· Processing of personalized customer service requests.
· Timely generation of corporate MIS.
· Ensure strict adherence to compliance, audit and regulatory requirements for the customer segment.
· Coordination with CPC / RPC / Investment desks for the opening of customer accounts.
· Manage customer complaints and ensure their resolution within TAT.
Develop and maintain banking relationships with a select group of high net worth clients
Excellent communication skills with a customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excel. Understanding of banking standards and processes.
Job date: Mon, 18 Oct 2021 05:07:04 GMT
Apply for the job now!